We are going through a scary situation with our 5 year old Kenmore Ultra Wash/Ultra Guard dishwasher. You see, while it was running, I smelled burning electrical equipment and black smoke started to waft from the control panel. Rob went to the breaker box to turn off power and we stood there shocked. Normally we set the timer for the dishwasher to run while we’re sleeping. My mind reels at the thought if I had made that same choice last night.
In a circumstance I can only attribute to fate, our local news promoted their evening telecast with a story, and I’m not making this up, of a man whose Kenmore dishwasher caught on fire. After researching his story I found that Whirlpool makes KitchenAid, Kenmore and Maytag. Now we are in the process of figuring out what to do. My first call was to Sears, where we purchased the dishwasher. Their Customer Service said that our serial number wasn’t on the recall list. They then offered to send a maintenance person out to service the dishwasher, of which I would have to pay for their time. Um, no. I don’t need someone to come to my home, check out my hazardous dishwasher and tell me, “Yep. It’s gone.” Then hand me a bill.
The breaker is still off to that part of the kitchen, so that’s an inconvenience to use counter top appliances. And the lingering odor of burnt metal is horrible. I didn’t sleep well last night.
Here is more information I found on others dealing with their dishwashers catching on fire; www.kitchenaidfire.com. Good information is on that site, including a news anchor whose own Whirlpool caught fire and his report and his investigation. Here’s the link to the news story I saw last night www.kgw.com. Unit 8: Kenmore Dishwasher Fire . If you, or someone you know, has a dishwasher of this make, please check these stories out.